Your Security is a Top Priority

FNB is committed to protecting your personal and financial information.

FNB Information for Security, Theft and Fraud Situations.

Contact us immediately if an unauthorized person has accessed your account(s).

918-256-7811 | Toll Free: 877-988-7811

Contact us immediately if you believe your ATM/debit card has been lost or stolen. You can notify us of a lost or stolen card online, but if you suspect someone may have used it, call us immediately.

918-256-7811 | Toll Free: 877-988-7811

If you receive a suspicious phone call...

  • Do not provide the caller any information and end the call.
  • If you provided a caller with information related to your account, contact us if you think the inquiry was suspicious.

If you receive a suspicious email...

  • If you received a suspicious email that claims to be from FNB, do not click any links contained in the message.
  • You may also want to sign-in to your online account or call us to ensure that there are no issues with your account.

If you receive a suspicious text message claiming to be from FNB

  • Do not reply to the message.
  • Do not click on any of the links within the message.
  • After sending the information to FNB, delete the text message from your mobile phone.
  • If you clicked a link and provided information related to your account, contact us if you think the text was suspicious.

Tips and Safe Practices

  • Get Prepared. Have deposit slips, checks, endorsements, and other documents ready.
  • Be Cautious. Inspect the ATM for skimming devices that can capture your card information.
  • Protect your PIN.  By shielding your PIN entry with your hand or body adds more security.
  • Observe your Surrounding. Prior to approaching an ATM...If you feel uneasy for any reason, leave the area.
  • Be Patient. If someone is using the ATM, allow them to finish their transaction before approaching.
  • Safeguard Online Banking Credentials, including user name and password, by keeping them private and secure.
  • Avoid obvious passwords, like pet names, unless you make them unique to make them more obscure.
  • Create distinct credentials, that are different than those used for social networking or other online accounts.
  • Report immediately, any emails, phone calls, or texts requesting your account or sign in information.
  • Sign out and close your browser, after completing your transaction online.
  • Do NOT use public or shared computers, (like a library) for financial websites.
  • Never select the “remember me” feature for your user name or password.
  • Shred Documents. with personal information (like credit card bills, statements, and offers for pre-approved credit) 
  • Request YOUR Credit Report. You can order one free report per year from each credit bureau. If information looks incorrect, request a correction.
  • Request Credit Reports for your Children. Social Security numbers of minors are also used to commit identity theft.

Do You Still Need Help?

Contact Us